Refund Policy – eBrandwala.com

At eBrandwala.com, customer satisfaction is our top priority. This Refund Policy explains how refunds are handled for both our own products and affiliate products listed on our website.

We request all customers to read this policy carefully before making a purchase.

1. Refund Policy for Our Own Products

Products sold directly by eBrandwala.com (not via third-party affiliates) are covered under the following refund guidelines:

  • Payment Gateway
    All payments for our own products are processed securely through Cashfree Payment Gateway. Refunds, if applicable, will also be issued via Cashfree, in accordance with their settlement policies.
  • Eligibility for Refund
    Refunds may be approved under the following conditions:
    • The product is damaged, defective, or not as described.
    • The wrong product was delivered.
    • The order was cancelled before dispatch.
  • Non-Refundable Situations
    Refunds will not be applicable if:
    • The product is used, altered, or damaged due to customer mishandling.
    • The return/refund request is made after the eligible time window.
    • The issue is related to personal preference (e.g., color, size, or style not liked).
  • Timeframe for Refunds
    Once your request is approved, refunds will be initiated within 7–10 business days, depending on Cashfree’s processing time and your bank’s settlement cycle.
  • Return Process
    Customers may be required to return the product in original packaging with all accessories before the refund can be processed.

2. Refund Policy for Affiliate Products

Affiliate products listed on eBrandwala.com are sold through third-party platforms such as Amazon, Flipkart, Meesho, and others.

  • If you purchase an affiliate product through our website, the refund, replacement, or cancellation policy will be governed by the respective e-commerce platform.
  • eBrandwala.com is not responsible for processing refunds for affiliate products, as the actual transaction is handled on the third-party seller’s platform.
  • We strongly encourage customers to review the refund and return policies of the respective websites before completing a purchase.

3. Cancellation Policy

  • Our Products: Orders can be cancelled before they are shipped. Once shipped, cancellation requests cannot be accepted.
  • Affiliate Products: Cancellation terms depend entirely on the seller’s website where the purchase was made.

4. How to Request a Refund

For our own products, you can request a refund or raise a concern through:

  • Email: saaiqatech@gmail.com
  • Phone: +91 9654389555
  • Office Address: AB Market,Singhrawan,Hazaribagh-825406

Please include your order ID, payment receipt, and reason for refund when contacting us.

For affiliate products, please contact the respective platform’s customer care directly.

5. Contact Us

If you have any questions regarding this Refund Policy, feel free to reach us at:

  • Owner Name: Saaiqa Tech
  • Email: saaiqatech@gmail.com
  • Phone: +91 9654389555
  • Office Address: AB Market,Singhrawan,Hazaribagh-825406
  • Business Info: Amazon affiliate product review website

Final Note

By purchasing from eBrandwala.com, you agree to abide by this Refund Policy. For our products, refunds are processed via Cashfree Payment Gateway policies, and for affiliate products, refunds are strictly governed by the respective third-party seller’s terms.

We are committed to ensuring a fair and transparent shopping experience for all our customers.